Privacy Policy
At PhysiPhone, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our application and services.
1. Information We Collect
We may collect personal information such as your name, email, contact details, medical history (with your consent), and payment details. We also collect technical data such as IP address, device type, and app usage logs.
2. How We Use Your Information
- To provide health assessments and treatment recommendations
- To manage your user account and billing
- To improve our services using anonymized analytics
- To comply with applicable laws (PIPEDA in Canada, DPDP Act in India)
3. Data Storage & Security
All medical and personal data is securely stored in encrypted databases on HIPAA and PIPEDA compliant cloud servers. Only authorized physiotherapists and staff can access your health records.
4. Sharing Your Data
We do not sell your data. Your information may only be shared with licensed physiotherapists, healthcare partners (with your consent), or as required by law.
5. Your Rights
- You can request a copy of your records
- You can request correction or deletion of your data
- You may withdraw consent at any time
6. Contact Us
If you have any questions, contact us at:Email: privacy@physiphone.com
Address: Surrey, BC, Canada